Privacy Policy
Last updated: January 11, 2025
This Privacy Policy describes how Encore Toy Co. (“Encore,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website, or otherwise interact with us (collectively, the “Services”).
If you do not agree with this policy, please do not use our Services.
If you have any questions, contact us at cs@encoretoyco.com.
Summary of Key Points
• We collect personal information you provide and information collected automatically through your use of our site
• We use your information to operate our business, fulfill orders, communicate with you, and improve our Services
• We do not process sensitive personal information
• We may share information with service providers and advertising partners
• You have rights regarding your personal information depending on your location
1. What Information We Collect
Information You Provide
We collect personal information you provide directly, including:
• Name
• Email address
• Phone number
• Shipping and billing address
• Account login details
• Payment and transaction information
You are responsible for ensuring your information is accurate and up to date.
Payment Information
We collect information necessary to process payments, such as billing details and transaction history. Payment data is processed securely through third-party providers.
Information Collected Automatically
When you use our site, we may collect:
• IP address
• Device and browser information
• Location (based on IP)
• Usage activity (pages viewed, actions taken)
We collect this data through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
• Process and fulfill orders
• Manage your account
• Communicate with you
• Provide customer support
• Send updates and administrative messages
• Send marketing communications (you can opt out at any time)
• Deliver personalized advertising
• Prevent fraud and maintain security
• Improve our website and Services
3. Legal Bases for Processing (EEA/UK)
If you are located in the EEA or UK, we process your data based on:
• Your consent
• Performance of a contract
• Legal obligations
• Legitimate business interests
4. Sharing Your Information
We may share your information with:
Service Providers
Including payment processors, analytics providers, and customer support tools.
Advertising & Marketing Partners
Including platforms used for targeted advertising and remarketing.
Business Transfers
In connection with a merger, sale, or acquisition.
We require all partners to use your information only as instructed.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Operate and secure the website
• Understand user behavior
• Improve performance
• Deliver targeted advertising
You can manage your cookie preferences through your browser or our cookie settings.
6. Data Retention
We retain your information only as long as necessary to:
• Provide our Services
• Comply with legal obligations
• Resolve disputes
When no longer needed, your data is deleted or anonymized.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no system is 100% secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have the right to:
• Access your data
• Correct inaccurate information
• Request deletion
• Restrict processing
• Opt out of data sharing or targeted advertising
To exercise your rights, contact us at cs@encoretoyco.com or use available account tools.
We will respond within applicable legal timeframes.
9. Do Not Track
We do not currently respond to Do Not Track (DNT) signals due to the lack of a consistent industry standard.
10. California Privacy Rights
If you are a California resident, you have the right to:
• Request access to your personal information
• Request deletion of your data
• Opt out of the sale or sharing of your personal information
• Request information about data shared with third parties
We will not discriminate against you for exercising your rights.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
12. Contact Us
If you have questions about this policy or your data, contact us:
Encore Toy Co.
1674 Lake Dr W
Chanhassen, MN 55317
United States
Email: info@encoretoyco.com